Refund policy

Refund Policy

LovelyRootAmplify™
Last updated: April 2026

We want you to have a smooth and positive experience with LovelyRootAmplify™. If you are not fully satisfied with your purchase, please review our policy below.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return:

  • Item must be unused, unopened, and in original packaging
  • Proof of purchase, such as an order number or receipt, is required

Due to hygiene and safety standards, we do not accept returns on opened or used products.

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used hair care products
  • Gift cards
  • Sale or promotional items

Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days after approval for your bank or payment provider to process the refund

Exchanges

We only replace items if they:

  • Arrived damaged
  • Arrived incorrect
  • Arrived defective

You must contact us within 7 days of delivery to request an exchange.

Shipping Costs

  • Customers are responsible for return shipping costs
  • Shipping fees are non-refundable
  • If the item is damaged or incorrect, we will cover replacement shipping

Lost or Stolen Packages

Once an order is marked as delivered by the carrier, LovelyRootAmplify™ is not responsible for lost or stolen packages.

If your package is marked delivered but not received:

  • Please check with neighbors or household members
  • Contact the carrier directly
  • Reach out to us, and we will assist where possible

Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

  • Contact us within 48 hours of delivery
  • Include photos of the item and packaging

We will review the issue and assist as quickly as possible.

Contact Us

For any return or refund inquiries, contact us at:

support@lovelyrootamplify.shop

LovelyRootAmplify™ is operated by LRA Ventures LLC.